Terms and Conditions

1. Eligibility and Restricted Sales

Our products, including the G.L.O.V.E. Compliance System, E-Vest, E-Band, and Light Sound Shield, and associated training and certification (collectively, “Products and Services”) are offered exclusively to verified law enforcement, military, corrections, security, and EMS agencies, and other qualified companies. Products and Services are NOT available for purchase by individual consumers. By requesting a quote or making a purchase, you represent and warrant that you are authorized to procure on behalf of an eligible agency or organization, and that all information you provide is accurate. We reserve the right, in our sole discretion, to refuse any quote, order, or training access if we cannot verify eligibility.

2. Quotes, Pricing, and Orders

Prices listed on the Site (including MSRP figures) are provided for reference only and are subject to change without notice. Final pricing, availability, and terms for any order will be set forth in a formal quote or invoice issued to your agency. Submitting a quote request does not guarantee product availability or a specific price. All orders are subject to acceptance by Optimal Training & Equipment.

3. Online Training and Certification

• Level 1 G.L.O.V.E. Certification is available for purchase online for individual officers. Upon payment, you will receive access to a private online training portal.
• Access to the training portal and materials is licensed, not sold, solely for use by the purchasing individual/agency personnel for lawful training purposes. You may not share login credentials, copy, distribute, or reproduce training materials without our written consent.
• Completion of Level 1 Certification (or higher pathway certifications, including through the TAP Instructor Course) is required before operational deployment of any G.L.O.V.E. product. Certification through us does not substitute for your agency’s own policy, medical, legal, or use-of-force review and approval processes.
• On-site training is scheduled separately and is subject to instructor availability; scheduling, rescheduling, and cancellation terms will be confirmed at the time of booking.

4. Payment Terms

Payment for online training is due at the time of purchase and is processed through a secure third-party payment processor. Payment terms for equipment orders (e.g., net terms, purchase orders) will be specified in your agency’s formal quote or invoice.

5. Refunds and Cancellations

• Online Training: Because online training access is granted instantly upon payment, purchases of Level 1 Certification are generally non-refundable once the training portal has been accessed. Requests for exceptions may be submitted to sales@optimaltrainingequipment.com and will be reviewed on a case-by-case basis.
• Equipment Orders: Refund, return, and cancellation terms for equipment purchases will be set forth in your agency’s quote, invoice, or separately executed purchase agreement.
• On-Site Training: Cancellation or rescheduling of on-site training must be coordinated directly with us; fees may apply for late cancellation, consistent with the terms confirmed at booking.

6. Assumption of Risk; No Guarantee of Outcome

The Products are compliance, control, and de-escalation tools intended for use by trained personnel in law enforcement, corrections, military, security, or EMS contexts. Use of any control or compliance device carries inherent risk. Optimal Training & Equipment does not guarantee any specific operational outcome, reduction in use-of-force incidents, or level of officer or subject safety. Deployment of any Product remains subject to, and is the sole responsibility of, your agency’s own policy, medical, training, and legal review. Our Products and training are not a substitute for your agency’s use-of-force policy, applicable law, or professional judgment in the field.

7. Intellectual Property

All content on the Site — including text, graphics, logos, product names, videos, and training materials — is owned by Optimal Training & Equipment or its licensors (including Compliant Technologies) and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from Site content or training materials without our prior written consent. “G.L.O.V.E.” and related marks are used under authorization from Compliant Technologies; Optimal Training & Equipment is an authorized dealer.

8. Disclaimer of Warranties

THE SITE, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, EXCEPT AS EXPRESSLY SET FORTH IN A WRITTEN AGREEMENT, PURCHASE ORDER, OR MANUFACTURER WARRANTY APPLICABLE TO YOUR ORDER.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, OPTIMAL TRAINING & EQUIPMENT LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, REVENUE, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SITE OR ANY PRODUCT OR SERVICE, INCLUDING ANY INCIDENT ARISING FROM FIELD DEPLOYMENT OF EQUIPMENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE APPLICABLE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless Optimal Training & Equipment LLC, its officers, employees, and agents, from and against any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your agency’s use, deployment, or misuse of any Product, your breach of these Terms, or your violation of any law or third-party right.

11. Third-Party Links and Content

The Site may link to or embed third-party content, including www.TAPforAgencies.com and YouTube videos. We do not control and are not responsible for third-party content, websites, or services.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Missouri, without regard to conflict-of-laws principles. Any dispute arising out of or relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the state and federal courts located in Missouri, and you consent to personal jurisdiction and venue there.

13. Changes to These Terms

We may revise these Terms at any time by posting an updated version on the Site with a new “Effective Date.” Continued use of the Site or Products after changes take effect constitutes acceptance of the revised Terms.

14. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

15. Contact Information

Optimal Training & Equipment LLC
Email: sales@optimaltrainingequipment.com
Website: www.optimaltrainingequipment.com